Core Values

1. Customer Satisfaction. At Think Converged our goal is customer satisfaction. Honesty, integrity and loyalty is what our business foundation is built on.
2. Integrity. Think Converged installs Avaya Systems for many other Business Partners. Our business partners have come to rely on the integrity they experience in their relationship with Think Converged.
3. Reliability. Telephones are the lifeblood of your business. At Think Converged we understand that it is critical for us to be there when you need us.

Products and Services

Think Converged sells and supports the complete Avaya product line.

Services

• Design
• Planning
• Programming
• Implementation
• Training
• Maintenance and Remote Support

Functions

• IP Telephony (VoIP)
• PBX and Key Systems
• VLAN Design
• LAN Design
• WAN Design
• Voice Messaging
• Multi-Media Messaging
• Fax Messaging
• Text to Speech
• Video Conferencing
• Call Recording
• Training
• Cabling

Expertise on Staff

Think Converged has more than 50 years of combined experience in communications in such varied areas as:

• Call Center Operations
• Interactive Voice Response
• Wireless Solutions
• Customer Relationship Management (CRM)
• Small Community Networking
• VoIP Design and Implementation
• Wire and Cabling Implementation including Design (Category3, 5E, 6 & Fiber)
• Network Design
• Key Systems, PBX, IP Systems
• VPN solutions